Booking and Payment Policy

This page content emphasises transparency, builds trust, and reassures users about the safety of their payments.

Seamless & Secure Payments

At My Eco Escape, we want to make your booking experience as smooth and transparent as possible. Booking your eco-friendly getaway is now more straightforward and secure than ever, thanks to our newly integrated payment gateway.

How You Can Pay:

Our upgraded system offers multiple secure payment options.

Pay online using the following methods -

• Credit/Debit Cards: We accept major cards, including Visa, Mastercard, and American Express.
• Digital Wallets: Pay conveniently using Apple Pay or Google Pay.

Other payment options -

• Bank Transfers: Direct bank transfer remains available for those who prefer. Email at info@myecoescape.co.uk and we'll provide you with all the necessary bank details.
• Payment Link: Once you've requested a booking with us, we'll send you a secure payment link via email. This link directs you to a trusted payment processor where you can safely complete your transaction. The process is simple, fast, and secure.

Why Book with Confidence

We prioritise your security and peace of mind:

• Secure Transactions: Our payment gateway utilises industry-standard encryption to protect your data.
• Transparent Pricing: No hidden fees. What you see is what you pay.
• Immediate Confirmation: Receive instant booking confirmation and all necessary details upon payment.

We Are Proud of Our Transparency

At My Eco Escape, we value your trust and believe transparency is key to building a strong relationship with our guests. From the way we display our eco-friendly stays to the payment process, we ensure that everything is straightforward. We make sure to provide all the relevant information to you. There are no hidden fees, no complicated steps - just honest, simple communication. We want you to feel confident booking with us, knowing exactly what to expect at every step of your journey. Your peace of mind matters to us.

More Questions? We're Here to Help!

If you have any concerns or would like assistance at any point during your booking process, please don't hesitate to contact our friendly support team at info@myecoescape.co.uk. Your comfort and trust are our top priority.